IBM is an American multinational technology and consulting corporation, with headquarter in Armonk, New York, United States. IBM manufactures and markets computer hardware and software and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
The project was to implementation a CRM system for one of the Polish telecommunication operators. The tasks included supervision and monitoring of production databases (Oracle), detection and removal of instability and performance problems associated with the databases and implemented system. COMMIT.IT was also asked to train the Client’s team to enable them to take over maintenance and administration of the Oracle system.